5E
Samsung 5E Error Code – Drain Error
Washing Machine · HIGH Severity
What This Error Means
Water not draining - blocked filter or pump failure
Diagnostic & Repair Steps
1
Check Drain Hose
Inspect drain hose for kinks or blockages. Ensure hose is not installed too deep into standpipe (max 15cm).
Inspect drain hose for kinks or blockages. Ensure hose is not installed too deep into standpipe (max 15cm).
INSPECT
~5 min
2
Clean Drain Filter
Open the filter access panel (usually front bottom). Place towel underneath. Slowly unscrew filter cap and clean the pump filter of lint and debris. ⚠️ Have towel ready - water will flow out
Open the filter access panel (usually front bottom). Place towel underneath. Slowly unscrew filter cap and clean the pump filter of lint and debris. ⚠️ Have towel ready - water will flow out
CLEAN
~15 min
3
Check Drain Pump
After cleaning filter, manually spin the pump impeller through the filter opening. Should spin freely. Remove any debris blocking the impeller.
After cleaning filter, manually spin the pump impeller through the filter opening. Should spin freely. Remove any debris blocking the impeller.
CHECK
~10 min
4
Test Pump Operation
Run a drain-only program or spin cycle. Listen for pump hum. If no sound, check pump wiring connection.
Run a drain-only program or spin cycle. Listen for pump hum. If no sound, check pump wiring connection.
TEST
~10 min
5
Test Pump Resistance
Disconnect pump connector. Measure coil resistance - typically 170-200 Ohm. Replace pump if open or short circuit. ⚠️ Disconnect power before measuring
Disconnect pump connector. Measure coil resistance - typically 170-200 Ohm. Replace pump if open or short circuit. ⚠️ Disconnect power before measuring
TEST
~20 min
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